Warranty

1 Year Limited Warranty

We guarantee all of our shelters and components against manufacturer and material defects for 1-year. 

 

Warranty is valid only if the following conditions have been respected

The shelter must have been installed in accordance with the offered manual by AbrisBec.

Claimant must submit a proof of purchase and a photo of the damaged section, within 30 days of the date of purchase or 48 hours of the initial installation.

Damages to the shelter must not result from improper care, negligence, lack of maintenance or improper installation.

Owner shall pay for the transportation costs of the shelter and/or accessories.

AbrisBec shall not be responsible for cartage, removal and/or reinstallation labour, or any other such costs incurred in obtaining warranty replacement.

 

Warranty does not cover

Damages caused by improper installation.

Damages due to improper storage conditions.

Damages caused by ice, ice movement, fire, animals, vegetation, vandalism, extreme climatic conditions or acts of God.

Collapses due to heavy snow and snow accumulation.

Damages caused by overexposure to direct sunlight.

Discolouration and damages resulting from the normal life expectancy of the shelter and components.

 

Missing/Defective Parts & Defective Returns

Any missing or defective items must be reported to AbrisBec within 30 days of the date of purchase.

You will need to submit a proof of purchase showing date of purchase.

If you receive a product that is defective and wish to return it, please contact our Customer Service to confirm your return. You will be contacted upon receipt of your returned merchandise.